Telluride Ski Resort is recognized as a world-renowned destination for adventure. With legendary terrain, the premier mountain resort has been invariably recognized as the best in Colorado. The region receives on average more than 300 inches of snow annually and has more than 2,000 skiable acres. While serving over 500,000 visitors annually, Telluride offers a wide variety of terrain ideal for all ski levels. You can almost be guaranteed an exhilarating experience.
Chris Jaquet, point of sale administrator, has been with Telluride Ski resort for almost 20 years while holding multiple roles. The resort offers more than 100 different activities in both winter and summer seasons. Due to the wide array of resort options, solving business problems with technology is a must when serving visitors. With the help of RTP | One, they are able to do just that.
“Making it easier for our skiers to get on the slopes is my main goal,” Jaquet says. After 17 years as an RTP customer, Telluride has created unique ways to utilize the platform to meet the needs of its guests.
RTP for ski resorts makes resort management as easy as the bunny slope! From equipment rentals to lesson management all in a single platform, RTP helps decrease wait time so guests can hit the slopes more quickly. With RTP you can manage customer transactions all in one place, allowing staff to spend more time on guests and less time on trivial administrative tasks.
An RTP favorite feature for Telluride is Inventory Pools. “It’s perfect when allowing ski school managers to regulate lesson sizes based on instructor availability,” Jaquet explains. The ability to streamline the customer experience and keep them coming back is driven in large part by providing seamless ways to interact with guests. The online inventory is the capacity available that can be tracked or managed for online sales using the RTP POS functionality. This is because resorts likely want to have more control over online access product availability.
Another RTP favorite feature for Telluride is the voucher tool, which supports using payment value vouchers during the checkout flow as an additional payment type. “The voucher tool is a powerful module! I even use it to produce vouchers for other point of sale systems,” Jaquet says.
For a ski resort like Telluride, it’s no surprise that lift tickets and lessons are the most booked products. The resort offers an abundance of options, ranging from weddings and events, to canopy adventures, specialty ski lesson camps for adults and kids, childcare, spa access, mountain biking and more. With the help of RTP and their partners, Telluride Ski Resort is able to keep up with the demand while also providing excellent customer service to guests.
RTP | One is the premier resort management software built by those that know the business best. Engage your guests, maximize your revenue and improve the overall resort experience with ACTIVE’s RTP, perfect for ski resorts, attractions and more!
