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What will you learn today in the PowerUp Portal?
New to the PowerUp? Check out the overview video.
Useful Links & Resources
Admin Links
Participant Portal
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App Support Links
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Tips & Tricks
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Webinars
NEW
Optimize Your Experience: Utilizing Peak Volume Periods!
Influx during an upcoming registration period
Unlocking Access With Alternate Keys
Granting access to facilities, mirroring the functionality of memberships
Simplified: Reservation Approval Stages
Let's simplify reservation approval stages!
Support
Tips & Tricks
View all
NEW
Optimize Your Experience: Utilizing Peak Volume Periods!
Influx during an upcoming registration period
Unlocking Access With Alternate Keys
Granting access to facilities, mirroring the functionality of memberships
Simplified: Reservation Approval Stages
Let's simplify reservation approval stages!
Release Notes
NEW
NEW ACTIVENet / 24.13 Release
The latest product release brings several enhancements across our platforms.
The Captivate app now offers improved notifications, facility management, and transaction access, enhancing operational efficiency. ACTIVE Connect introduces features like showing parent notes on Kid Profiles and streamlined child check-ins, optimizing childcare management.
ACTIVENET / 24.11 Release
Latest Release brings dynamic activity search with customizable filters, optimized age category displays, and cleaner emails
The latest ACTIVENet enhancements boost efficiency and engagement. Key updates include dynamic activity search with customizable filters, optimized age category displays for better data, and cleaner emails. ACTIVE Captivate now supports private messaging, group chats, and real-time push notifications to keep everyone connected. Embrace these features to elevate your operations.
ACTIVENET / 24.10 Release
Latest Release Brings Enhanced Roster, Payment Reporting, and More Customization Options
Our latest update introduces an enhanced Roster with a tabular Payment Report, including Team Name and customer skills columns. The check-in process is streamlined with highlighted membership packages, allowing staff to enroll participants in membership-required activities via Connect. New customization options for Captivate include leaderboard name preferences and QR code visibility.
ACTIVENET / 24.09 Release
Roster with Payment Report – Now in Microsoft Excel Format
You can now access the Roster with Payment Report in an Excel format. This feature offers a clear and organized way to analyze and compare data, facilitating quicker and more informed decision-making. Customize the report to focus on relevant metrics, improving your data management and reporting capabilities.
ACTIVENET / 24.09 Release
Account Distribution Report – Added Fund Name Column
For organizations utilizing multi-fund functionality, the tabular report now includes a Fund Name column. This enhancement streamlines financial tracking and reporting.
Events
Education
Meet the team 👋
Samuel Barraza
Sr Account Manager
Dallas, TX
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Areeya Billiones
Application Support Specialist
Navotas, Philippines
Savannah Garner
Technical Account Manager
New Orleans, LA
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Derek Story
VP, Product
Dallas, TX
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Ryan Guillermo
Application Support Specialist
Quezon City, Phillipines
Luke Hammer
Sales Director
Dallas, TX
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Paige Hughes
Sr Account Executive - International Sales
Tampa, FL
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Hank Jandrell
Director, Client Services & Sales
London, UK
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Jiang Summer
Technical Support Specialist
Xi'an, Shaanxi, China
Farid Kiblawi
Sr. Director, Account Management
Dallas, TX
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Rachel Kupoluyi
Technical Account Manager
London, UK
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Greg Lapointe
Strategic Account Manager
Tampa, Florida
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Brittany Montgomery
Technical Account Manager
Dallas, TX
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Sarah Pearce
Sr Account Manager
London, UK
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Phillip Petescia
VP, Technical Support
Austin, TX
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Jennifer Rankin
Sr Account Manager
Newburgh, NY
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Dave Stevenson
VP, Platforms, Payments, & Integrations
Vancouver, BC
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Sloan Ware
Sr Account Manager
Atlanta, GA
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Matt Welters
Technical Support Manager
Kansas City, MO
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Iris Yang
Technical Support Specialist
Xi'an, China
Heather Zhu
Sr Technical Support Specialist
Xi'an, China
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