As gatekeepers of critical information, local governments are tasked with communicating with citizens in real time. Online and digital engagement creates opportunities for more transparent dialogue. However, digital transformations in the public sector have been slow. Local governments need to act with a community-first approach, the kind that fosters citizen trust, generates communication and removes friction between communities and constituents. Checkout the infographic below & download the full report, here.
Download the full report here.
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