ACTIVENet Tips & Tricks

Stay up to date on the latest ACTIVENet Tips & Tricks

Bookmark this page to stay up to date & learn quick tips on the fly.

Picture this: a heads-up to ACTIVE, signaling that your upcoming registration period is about to start with a higher-than-average customer influx. With ACTIVENet, Peak Volume is the magic number, set at 60 receipts per minute or more. Get ready for a registration experience that's extraordinary!

Ready to elevate your registration game? Click here to explore the power of Peak Volume Periods in ACTIVENet!

Discover the power of Alternate Keys, often referred to as "Alt Keys" in ACTIVENet, which serve as a gateway to granting access to facilities, mirroring the functionality of memberships. Aligned with unique customer identifiers, Alternate Keys offers versatile options such as flexibility, alignment with unique identifiers, enhanced access, versatile customer categorization, tailored discounts and charges, status-based access levels, and overall flexibility and control in managing the ACTIVENet environment.

Check out our helpful resources below!

• Alternate Key overview
• Alternate Key statuses
• Creating and managing Alternate Keys
  

Let's simplify reservation approval stages!  In ACTIVENet, stages are like checkpoints for reservation approval. Each stage represents a specific action or approval needed in the process. Think of a stage sequence as a ready-made flowchart guiding these steps.

With stage sequences, the reservation process becomes smoother, ensuring everything happens in the right order. To learn more, log in to ACTIVENet Answers and explore our Building Stages for Reservation Approval resource page. Happy organizing!

Incorporating social sharing is essential for engaging participants and promoting events. Here are some effective ways to integrate social sharing features:

• Encourage Social Sharing: Add social media icons to your registration pages to make sharing easy. For more details, check out this helpful article.‍
• Event Promotion: Integrate social sharing buttons on your registration pages, allowing participants to share event details on Facebook, Twitter, and Instagram, expanding your event’s reach.
• Hashtags and User-Generated Content: Encourage event-specific hashtags and create photo contests or challenges. Displaying user-generated content on your event website can boost engagement and foster community spirit.

Social sharing is a powerful tool for increasing event visibility, driving registrations, and fostering a sense of community. Explore these ideas and tailor them to your needs!

Check out the resources below for tips on Workstation Service and our recommended settings for a healthy ACTIVENet workstation!

Workstation Service

In order to help you and your team get the most out of the ACTIVENet system, watch the video above to learn more about installing and enabling the ACTIVENet Workstation Service. We encourage you to share this information with others within your organization that you feel could benefit from learning more.

For additional information, check out this ACTIVENet Workstation Installer Service FAQ doc.

As a reminder, you can access information in ACTIVENet Answers. Log in to ACTIVENet and click on ACTIVE Support in the menu on the left.

Saving and Scheduling Reports

Efficient reporting practices can save staff a ton of time and help your teams to harness the power of your ACTIVENet data to make valuable business decisions on a regular basis. Save reports for Membership, Financial, Registration, or Reservation, then schedule those reports to be delivered via email automatically. Before scheduling a report to be sent, you must save the desired filters as a report definition.

For steps on saving a report definition, use this article Saving Report Filters for Future Use. Once the report definition has been saved, use the steps in this article to schedule reports for yourself, staff or leadership teams: Scheduling Reports to be Sent Automatically.

5 Ways to Get the Most out of ACTIVENet!

ACTIVE is more than a software provider; we are your partner in helping build a strong community.

1. ACTIVENet Learning Academy: Use ACTIVENet Academy Exclusive to fully understand the performance of your system. You'll learn techniques and best practices to unlock its full potential.
2. ACTIVENet Answers: Save valuable time and return to your day faster. With just a click of the mouse, you can find support articles, watch a tutorial, track your cases and more, all in one location.
3. Professional Services Consulting: At ACTIVE, we’re also your partner to help you achieve your business goals and realize your vision to provide next-generation service.
4. ACTIVENet Certifications: Our certification courses will equip you with the tools you need to make the most of ACTIVENet, unlocking your full potential.
5. ACTIVE Network Blog: Check out our blog posts for inspiration and success stories!

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